Our School Pupil and Family Support Team

Mrs Felicity Hope – Headteacher

Mrs Rachel Bowen – SENDCo

Mrs Claire Furness – Assistant Headteacher

Mrs Emma Rotheram – Pastoral Support Assistant

Rowena Cove – Independent Parent Support Adviser

Mrs Emma Rotheram – Pastoral Support Worker

Mrs Emma Rotheram is our Pastoral Support Worker, helping children throughout the school with any social, emotional and behavioural difficulties

In addition, we have a dedicated Wellness Team of seven adults who have been specifically trained to support both children and staff with their mental well-being. ‘Drop-In’ sessions are available for two lunchtimes a week, and all children know that they can make individual appointments when needed.

Parent Support Advisor


Dear Parents/Carers

I would like to introduce myself to you all, my name is Rowena Cove and I am your Parent Support Advisor for St. Francis of Assisi Primary School.

For the last 7 years I have been working as a Family Support Worker supporting children and families within children’s centers covering Norwich and North Norfolk.  I am really excited about my position here within the school.  My role is to help and support you as parents and carers to help you and your children gain as much as possible from their school life.

Parenting isn’t an easy job and as a mother myself to a 13 year old son and a 10 year old daughter I have first-hand experience of the challenges parenting can bring us. I know all too well the difficulties and stresses families face, juggling work with childcare and everyday life.  Finances are often stretched to the limit.  Placing boundaries and routines can certainly be quite tough and I myself haven’t managed to get it right on several occasions! It can be quite upsetting and we are currently in very unsettling times.  I am here to help you deal with any worries or concerns you have about your child and to help you tackle any home issues that are making school life really difficult for you and your family.  I can refer you to further specialist agencies or support services if you wish.

I have a wealth of experience with supporting parents with a wide variety of problems, I am in school to support you. I will be here every Wednesday and I will often be on the school playground in the morning and afternoon.

Please contact the school if you require any support or just an informal chat, alternatively email me at Rowena.Cove@benjaminfoundation.co.uk and I can arrange to meet you.

I look forward to seeing you all soon